Help Center
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Shipping Information
Delivery Time
Europe: 5–12 business days
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Returns & Refunds
Return Policy
We offer a 14-day return policy after delivery.
Items must be unused and in original condition.
Refund Processing
Refunds are processed within 5–10 business days after inspection.
Order Support
Cancel or Modify an Order
Orders can only be changed within 12 hours after purchase.
Wrong Shipping Address
If your order has not been shipped yet, we can update your address.
Payment Methods
We accept:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
All payments are securely encrypted.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (CET)
Thank you for choosing Valowre.