RETURNS & REFUNDS

At Valowre, your satisfaction is important to us.

If you are not completely satisfied with your purchase, we are here to help.

Return Policy

You may request a return within 14 days after receiving your order.

To be eligible for a return, items must:

• be unused
• be in original condition
• include original packaging

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return.

Items showing signs of use or damage may also be refused.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds are processed within 5–10 business days to the original payment method.

Return Shipping Costs

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery.

Our team will resolve the issue as quickly as possible.

Thank you for shopping with Valowre.