Returns

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RETURNS & REFUNDS
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At Le Velourie, your satisfaction is important to us.

If you are not completely satisfied with your purchase, we are here to help.

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RETURN POLICY
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You may request a return within 14 days after receiving your order.

To be eligible for a return, items must:

• Be unused
• Be in original condition
• Include original packaging

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NON-RETURNABLE ITEMS
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For hygiene and safety reasons, certain items may not be eligible for return.

Items showing signs of use or damage may also be refused.

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REFUND PROCESS
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Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds are processed within 5–10 business days to the original payment method.

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RETURN SHIPPING COSTS
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Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

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DAMAGED OR INCORRECT ITEMS
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If you received a damaged or incorrect item, please contact us within 48 hours of delivery.

Our team will resolve the issue as quickly as possible.

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Thank you for shopping with Le Velourie.

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